When you show appreciation to your co-workers, you create a positive work environment that helps everyone feel good about their contributions. Simply put, people like to feel appreciated. Showing appreciation can also help to build team morale and foster a sense...
Sales are critical to ensuring the success of a business. After all, without them, we may not have a business at all. Sales bridge the gap between what a potential buyer needs, and what your business can offer them. They play a pivotal role in building brand loyalty...
What is customer strategy? Creating loyalty towards your brand is one of the best things you can do for your organisation. Loyal customers will continue to purchase your products or services, are willing to try new products, and they will often share positive reviews...
Have you ever found your business in a situation where you don’t have the information or knowledge to achieve a desired outcome? That’s a knowledge gap. A simple but potentially detrimental mistake made by an employee; followed by “I didn’t know I was supposed to do...
The Great Resignation is spreading across the globe, that’s if it hasn’t already. The Great Resignation is a phenomenon originating in the US during the first year of the pandemic. American’s by the millions were quitting their jobs. Restrictions gave employees time...
We’ve all been there. That uncomfortable feeling when all of a sudden, out of nowhere, someone stops responding to our messages or isn’t taking our calls. No, we’re not talking about an ex-relationship gone sour, we’re talking about professional ghosting. ...
It's been over a year since the global COVID-19 pandemic began, and many remote teams are feeling like they’re constantly running on fumes. Beyond the stresses of the health and economic situations, days spent on endless, back-to-back virtual meetings, sharing your...
This post is a contribution from Scott Timmins, an HBDI® Certified Practitioner, Principal Consultant at Pinnacle Blue and former Australian Defence Force Aircraft Technician. I have always been someone who likes to start projects, has new ideas for the way things...
In 2020, many of us experienced the same restrictions, but for each and every one of us, our day-to-day was affected differently. Thus, everyone’s experience throughout the pandemic was unique to them. That’s not to say we can’t find similarities in how we felt...
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